Question 1

Do you only serve clients in Jhapa?

Accepted Answer

No. While we are headquartered in Damak, Jhapa, we actively serve clients across the entire Koshi Province — including Morang, Sunsari, Ilam, Dhankuta, and Taplejung. For larger projects, we serve clients across Nepal.

Question 2

How do you price your services?

Accepted Answer

Pricing depends on the scope of the project. We offer project-based pricing for one-time deployments and monthly retainer pricing for managed IT services and SaaS products.

Question 3

What happens after my software is deployed?

Accepted Answer

We offer Annual Maintenance Contracts (AMC) for all deployments, covering bug fixes, feature updates, technical support, and on-site visits when needed.

Question 4

Can you handle government and tender projects?

Accepted Answer

Yes. Purba Tech Labs is a registered company eligible for government and public sector IT tenders. We have the legal authorization to handle government software development and IT infrastructure projects.

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